Help

If at anytime you require assistance contact your Sales Representative or Customer Service 1800-537-1702 
orders@cascademaverik.com  M-Th 9am- 4:30pm, Fri 9am-1pm.
This phone and email provides our valued Retailers with direct access to us so we can address questions as quickly as possible!

FAQs

Welcome to our Help Center FAQ


Can I place my team order directly through Cascade Maverik?

All team orders must be placed through an authorized dealer of Cascade Maverik goods. Utilize our "Find a Dealer" app to find the right dealer for your team.

Why should I create an account?

By creating an account you will be able to save your progress as you decide between different custom product categories, models and colors. Once completed, you will also be able to seamlessly share your custom design with any of our authorized Cascade Maverik dealers using to "Get Quote" application.

What is my Pin #?

Your Pin # is a unique code associated with every custom design created in our Team Builder platform. This code allows you to share a custom design with an authorized Cascade Maverik dealer outside of out "Get Quote" application. By communicating the Pin #, any of our authorized dealers can import and view your design.

What is the turnaround time for my custom order?

Your preferred team dealer will be able to provide accurate ETAs on specific custom products along with tracking info once en route. 

Is there a minimum order quantity?

All orders of custom Maverik protective (gloves, arm protection) require an MOQ of 12 units. All orders of custom Maverik women's complete sticks or shafts require an MOQ of 16 units.

For all other inquiries please email our customer service team at Support@cascademaverik.com